Do I have to place a deposit for my order?

First time customers are required to pay 50% of their order total in deposit.

How do I track my order?

Track your shipment using the order # provided upon submitting your order. All orders are expected to arrive within 5-10 business days. (Order Tracking)

Where do I receive my order?

Your shipment will be delivered to your doorstep by our delivery team

What can I purchase from us2lb.com?

You can purchase any product of your choice including your favorite clothing brands, gadgets and snacks

In case of defect can I return my order?

Your order can be returned within 14 days of delivery incase of any error or defect

How can I pay for my order?

We accept credit/debit card online payments as well as Whish, OMT , and doorstep cash collection.

In what currency can I pay for my order?

We accept payment in USD ($) due to having to place all orders in USD only

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